تدوین چارچوب بومی چابکی سازمانی در شرکت های دانش بنیان با رویکرد مدل سازی ساختاری – تفسیری ISM
محورهای موضوعی : مدیریت بازرگانی
مهرداد مدهوشی
1
(استاد گروه مدیریت صنعتی ،دانشگاه مازندران)
جواد هادی تبار
2
(دانشجوی دکترای،گروه مدیریت صنعتی دانشگاه مازندران)
کلید واژه: دانش بنیان, چابکی, رویکرد مدلسازی ساختاری-تفسیری, قدرت نفوذ و وابستگی,
چکیده مقاله :
امروزه در دنیای تجارت مهمترین مزیت رقابتی شرکت ها پاسخ گویی سریع به نیازهای متنوع مشتریان می باشد. به همین دلیل بسیاری از علمای مدیریت چابکی را کلید موفقیت سازمان در محیط پویا و غیرقابل پیش بینی عصر حاضر می دانند. از چابکی تعاریف بسیاری شده و عوامل مختلفی را برای آن برشمرده اند. در این پژوهش سعی شده با مطالعه پژوهش های صورت گرفته در این زمینه و مطالعه مبانی نظری، عوامل عمده چابکی شناسایی شود. با توجه به اهمیت روزافزون شرکت های دانش بنیان عوامل چابکی شناسایی شده پس از تلفیق نظر خبرگان و استخراج عوامل بومی، با کمک تکنیک مدلسازی ساختاری- تفسیری (ISM) میزان قدرت نفوذ و وابستگی این عوامل در شرکت های دانش بنیان مورد بررسی قرار گرفتند. با بررسی نتایج به دست آمده از نوزده عامل اصلی چابکی شناسایی شده مشخص شد که انعطاف پذیری ساختار سازمانی و تحلیل داده ها، دارای بیشترین قدرت نفوذ و توانایی پاسخ به مسائل محیطی و توانایی تغییر اهداف کسب و کار، دارای بیشترین وابستگی می باشند.
The most important advantage of competitive global businesses is now considered to be quick responsiveness in meeting the diverse needs of customers. Therefore, many experts in Management consider agility as the key to the success of organizations in the dynamic and unpredictable era. Numerous definitions of agility have been proposed through close scrutiny of various factors. In this study, we aimed to identify major agility-related factors based on a comprehensive theoretical and empirical literature review. Having integrated the opinions of experts and local agents based on the Interpretive Structural Modeling (ISM) technique, we scrutinized the extent of the driving and dependence power of these factors in knowledge-based companies that are rapidly gaining ground. The results obtained from the analysis of nineteen identified major agility-related factors showed that structural flexibility of organizations and data analysis are the most penetrating drivers and environmental accountability and the capacity to modify business goals are the most dependent factors
Asgharpour, M. J. (2014), Group Decision Making and Game Theory, an Operations Research Approach. Tehran: Tehran University Publishers, (In Persian).
Burns, T., & Stalker, G. M. (1961), The Management of Innovation. Tavistock Publications, London.
Conradsen, N., & Lystlund, M. (2003), The Vision of Next Generation Manufacturing-How a Company Can Start. Integrated Manufacturing Systems, 14(4), 324-333.
Donaldson, L. (2001), The Contingency Theory of Organization. Sage Publications, London.
Dove, R. (2005), Agile Enterprise Cornerstones: Knowledge, Values, and Response Ability. Business Agility and Information Technology Diffusion.
Dove, R.(1999), Knowledge Management Response Ability,Paradigm Shift International.Available in http://www.parshift.com.
Fontela, E., & Gabus, A. (1976), The Dematel Observer, Dematel 1976 Report. Switzerland, Geneva, Battelle Geneva Research Center
Gabus, A., & Fontela, E. (1972), World Problems an Invitation to Further Thought within the Framework of Dematel. Switzerland Geneva: Battelle Geneva Research Centre.
Goldman, S. L., Nagel, R. N., & Preiss, K. (1993), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer. New York: Van Nostrand Reinhold.
Goldman, S., Nagel, R., & Preiss, K. (1995), Agile Competitors and Virtual Organizations, Kenneth: Van No Strand Reinhold.
Gunasekaran, A. (1999), Agile Manufacturing: A Framework for Research and Development. International Journal of Production Economics, 62, 87-105.
Gunasekaran A., Patel C., & Tirtiroglu, E. (2001), Performance Measures and Metrics in a Supply Chain Environment. International Journal of Production and Operations Management, 21(1/2), 71-87.
Hooper, M. J.,Steeple, D., & winters, C. N. (2001), Costing Customer Value: An Approach for The Agile Enterprise International Journal Of Operation and Production Management. 6/5(21), 630- 644.
Kaplan, G. (1993), The Flexible Factory: Case Studies, IEEE Spectrum.
Kaplan, R. S., & Norton, D.P.(1996), The Balanced Scorecard-Translating Strategy into Action. Boston: Harvard Business School Publishers.
Maskell, B. (2001), The Age of Agile Manufacturing, Supply Chain Management, An International Journal, 1, 5-11.
Meredith, S., Francis, D. (2000), Journey towards agility: the agile wheel explored. The TQM Magazine. Vol. 12. No.2.PP. 137-143.
Nagel, R., & Dove, R. (1991), Twenty-First Century Manufacturing Enterprise Strategy-An Industry Led Review. Iacocca Institute, Leigh University.
Lin, C. T., Chiu, H., & Chu, P.Y.(2006), Agility Index in the Supply Chain. International Journal of Production Economics, 100(2), 285-299.
Pérez-Bustamante, G.(1999), Knowledge Management in Agile Innovative Organizations. Journal of Knowledge Management, 3(1), 6-17.
Plonka, F. S. (1997), Developing a Lean and Agile Work Force. Human Factors and Ergonomics in Manufacturing, 7(1), 11-20.
Senge, P.M. (1990), The Fifth Discipline: The Art and Practice of the Learning Organization. London: Random House.
Shahaei, B., & Rajab Zadeh, A.(2005), Evaluating Aspects of Organizational Agility in Governmental Organizations, An IT Perspective, Second International Conference on Information and Communication Technology Management, March, (In Persian).
Sharifi, H., & Zhang, Z. (1999), A Methodology for Achieving Agility in Manufacturing Organizations: An Introduction. International Journal of Production Economics, 62(1-2), 7-22, (In Persian).
Sherehiy, B., Karwowski, W., & Layer, J. K. (2007), A Review of Enterprise Rgility: Concepts, Frameworks, and Attributes. International Journal of industrial ergonomics, 37(5), 445-460.
Sumukadas, N., & Sawhney, R. (2004), Workforce Agility through Employee Involvement. IIE Transactions 36(10), 1011-1021.
Trevithick, S., Flabouris, A., Tall, G., & Webber, C., (2003), International EMS systems: New South Wales. Australia Resuscitation, 59(2), 165-70.
Tzeng, G. H., Chen, W. H., Yu, R., & Shih, M. L. (2010), Fuzzy Decision Maps: A Generalization of the Dematel Methods. Soft Computing, 14(11), 1141-1150.
Vandergriff, L. J. (2006), Unified Approach to Agile Knowledge based Enterprise Decision Support, Vine, 36(2), 199 -210.
Vernadat, F. B. (1999), Research Agenda for Agile Manufacturing. International Journal of Agile Management Systems, 1(1), 37-40.
Vokurka, R., &Fliedner, G. (1998), The Journey Toward Agility. Industrial Management & Data Systems, 98(4)
Yusuf, Y., Sarhadi, M., & Gunasekaran, A.(1999), Agile Manufacturing: The Drivers, Concepts and Attributes. International Journal of Production Economics, 62(1–2), 33-43.
Yusuf, Y. Y., & Adeleye, E. O. (2002), A Comparative Study of Lean and Agile Manufacturing with Related Survey of Current Practices in the UK. International Journal of Production Research 40, 4545-4562.
_||_Asgharpour, M. J. (2014), Group Decision Making and Game Theory, an Operations Research Approach. Tehran: Tehran University Publishers, (In Persian).
Burns, T., & Stalker, G. M. (1961), The Management of Innovation. Tavistock Publications, London.
Conradsen, N., & Lystlund, M. (2003), The Vision of Next Generation Manufacturing-How a Company Can Start. Integrated Manufacturing Systems, 14(4), 324-333.
Donaldson, L. (2001), The Contingency Theory of Organization. Sage Publications, London.
Dove, R. (2005), Agile Enterprise Cornerstones: Knowledge, Values, and Response Ability. Business Agility and Information Technology Diffusion.
Dove, R.(1999), Knowledge Management Response Ability,Paradigm Shift International.Available in http://www.parshift.com.
Fontela, E., & Gabus, A. (1976), The Dematel Observer, Dematel 1976 Report. Switzerland, Geneva, Battelle Geneva Research Center
Gabus, A., & Fontela, E. (1972), World Problems an Invitation to Further Thought within the Framework of Dematel. Switzerland Geneva: Battelle Geneva Research Centre.
Goldman, S. L., Nagel, R. N., & Preiss, K. (1993), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer. New York: Van Nostrand Reinhold.
Goldman, S., Nagel, R., & Preiss, K. (1995), Agile Competitors and Virtual Organizations, Kenneth: Van No Strand Reinhold.
Gunasekaran, A. (1999), Agile Manufacturing: A Framework for Research and Development. International Journal of Production Economics, 62, 87-105.
Gunasekaran A., Patel C., & Tirtiroglu, E. (2001), Performance Measures and Metrics in a Supply Chain Environment. International Journal of Production and Operations Management, 21(1/2), 71-87.
Hooper, M. J.,Steeple, D., & winters, C. N. (2001), Costing Customer Value: An Approach for The Agile Enterprise International Journal Of Operation and Production Management. 6/5(21), 630- 644.
Kaplan, G. (1993), The Flexible Factory: Case Studies, IEEE Spectrum.
Kaplan, R. S., & Norton, D.P.(1996), The Balanced Scorecard-Translating Strategy into Action. Boston: Harvard Business School Publishers.
Maskell, B. (2001), The Age of Agile Manufacturing, Supply Chain Management, An International Journal, 1, 5-11.
Meredith, S., Francis, D. (2000), Journey towards agility: the agile wheel explored. The TQM Magazine. Vol. 12. No.2.PP. 137-143.
Nagel, R., & Dove, R. (1991), Twenty-First Century Manufacturing Enterprise Strategy-An Industry Led Review. Iacocca Institute, Leigh University.
Lin, C. T., Chiu, H., & Chu, P.Y.(2006), Agility Index in the Supply Chain. International Journal of Production Economics, 100(2), 285-299.
Pérez-Bustamante, G.(1999), Knowledge Management in Agile Innovative Organizations. Journal of Knowledge Management, 3(1), 6-17.
Plonka, F. S. (1997), Developing a Lean and Agile Work Force. Human Factors and Ergonomics in Manufacturing, 7(1), 11-20.
Senge, P.M. (1990), The Fifth Discipline: The Art and Practice of the Learning Organization. London: Random House.
Shahaei, B., & Rajab Zadeh, A.(2005), Evaluating Aspects of Organizational Agility in Governmental Organizations, An IT Perspective, Second International Conference on Information and Communication Technology Management, March, (In Persian).
Sharifi, H., & Zhang, Z. (1999), A Methodology for Achieving Agility in Manufacturing Organizations: An Introduction. International Journal of Production Economics, 62(1-2), 7-22, (In Persian).
Sherehiy, B., Karwowski, W., & Layer, J. K. (2007), A Review of Enterprise Rgility: Concepts, Frameworks, and Attributes. International Journal of industrial ergonomics, 37(5), 445-460.
Sumukadas, N., & Sawhney, R. (2004), Workforce Agility through Employee Involvement. IIE Transactions 36(10), 1011-1021.
Trevithick, S., Flabouris, A., Tall, G., & Webber, C., (2003), International EMS systems: New South Wales. Australia Resuscitation, 59(2), 165-70.
Tzeng, G. H., Chen, W. H., Yu, R., & Shih, M. L. (2010), Fuzzy Decision Maps: A Generalization of the Dematel Methods. Soft Computing, 14(11), 1141-1150.
Vandergriff, L. J. (2006), Unified Approach to Agile Knowledge based Enterprise Decision Support, Vine, 36(2), 199 -210.
Vernadat, F. B. (1999), Research Agenda for Agile Manufacturing. International Journal of Agile Management Systems, 1(1), 37-40.
Vokurka, R., &Fliedner, G. (1998), The Journey Toward Agility. Industrial Management & Data Systems, 98(4)
Yusuf, Y., Sarhadi, M., & Gunasekaran, A.(1999), Agile Manufacturing: The Drivers, Concepts and Attributes. International Journal of Production Economics, 62(1–2), 33-43.
Yusuf, Y. Y., & Adeleye, E. O. (2002), A Comparative Study of Lean and Agile Manufacturing with Related Survey of Current Practices in the UK. International Journal of Production Research 40, 4545-4562.